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HP HP2-K40 Exam Syllabus Topics:

HP Selling HP Storage Solutions and Services Sample Questions:

1. An HP product representative is having an initial conversation with a customer regarding a backup and restore opportunity.
What should the product representative initially ask the customer?

A) Do you have problems staying within the backup window? How often do you lose data?
B) Has the company experienced losses caused by delay in restoring to remote locations?
C) Who handles remote office backups? How confident are you about the reliability of your backups?
D) Do you use backup software? Are you experiencing any issues? Are there any Service Level Agreements (SLAs) that must be met?

2. You are in a discussion with a customer who has previously met with a storage competitor and was provided with a certain amount of fear, uncertainty, and doubt (FUD). The customer is uncertain how to proceed. How should you respond?

A) Request proof of any FUD statements.
B) Inform the customer that it is not HP practice to use FUD to critique other vendors' technology.
C) Ask about their concerns arising from FUD and address the specifics.
D) Propose HP's strength and do not respond to any FU

3. A customer's business is building momentum. Which HP Storage backup and data protection approach is appropriate to address their challenges?

A) improve backup efficiency and remote office protection
B) improve remote office protection, offsite vaulting, and tape media
C) simplify backups, with directly attached enclosures
D) automate long-term compliance and remote data protection

4. Which product is considered traditional storage in the HP Storage Product Reference Guide?

A) HP StoreOnce
B) HP StoreEver
C) HP StoreAII
D) HP StoreServ

5. You are selling an HP customer a new solution and want to recommend HP Proactive Care.
The customer has purchased HP Foundation Care in the past for other HP solutions. Which benefit does Proactive Care offer this customer that Foundation Care does not?

A) firmware updates
B) hardware support
C) 24 x 7 coverage window
D) health scan

Solutions: