[Nov 09, 2021] ADM-211 Dumps PDF and Test Engine Exam Questions - TrainingDumps
Verified ADM-211 exam dumps Q&As with Correct 380 Questions and Answers
Salesforce Advanced Administrator Exam Syllabus Topics:
| Section | Objectives | Weight |
|---|---|---|
| Service Cloud Applications | - Explain how to create and maintain Salesforce Knowledge (Article Record Types, data categories). - Explain how to create and maintain service entitlements and entitlement processes. - Describe the features of Salesforce which enable interaction between support agents and customers (Chat, Case Feed, Service Cloud Console, Experience Cloud sites, Omni-Channel). | 10% |
| Data Management | - Explain the tools and best practices for improving and enriching data quality (validation, managing duplicates, enriching, archiving). | 10% |
| Sales Cloud Applications | - Explain how to customize and maintain products, price books, schedules, and quotes. - Describe the capabilities of forecasting (categories, hierarchy, quotas). | 10% |
| Security and Access | - Given a scenario, determine the implications to record and field data access (Sharing model, controlled by parent, grant access by hierarchies, profile vs. sharing rules, Experience Cloud sites’ security settings, field and record level access, sharing rules, field level security, and record types). - Describe the capabilities of Enterprise Territory Management and the implications for the sharing model. - Compare and contrast the capabilities of custom profiles, permission sets, and delegated administration. | 20% |
| Extending Custom Objects and Applications | - Describe the appropriate use of relationship types when building custom objects (master-detail, lookup). | 8% |
| Auditing and Monitoring | - Given a scenario, determine the appropriate tools for monitoring and troubleshooting system activity (debug log, set up audit trail). | 6% |
| Content Management | - Explain how to set up and maintain Salesforce Content. | 3% |
| Process Automation | - Given a scenario, troubleshoot an approval process. - Given a complex scenario, determine the solution using a combination of automation tools to solve a business problem (Process automation, formula fields, and when to use programmatic techniques). | 13% |
| Analytics, Reports and Dashboards | - Given a scenario, determine the appropriate analytic tools to meet complex reporting requirements (custom report types, reporting snapshots, complex charting, custom summary formulas, bucketing, joined reports, cross filters, dynamic dashboards, dashboard filters). | 10% |
| Change Management | - Describe the options available to move metadata between environments (change sets, Salesforce extensions for Visual Studio Code). - Describe the capabilities and best practices for using change sets to move metadata between environments. | 10% |
NEW QUESTION 127
What arc the ways you can solve a time-based email alert?
Select all that apply:
- A. Escalation
- B. Workflow
- C. Task
- D. Trigger
Answer: A,C
NEW QUESTION 128
Which are examples of dirty data?
- A. Duplicate Records
- B. All of the above
- C. Spelling/punctuation mistakes
- D. Incomplete records
- E. Free text spelling errors
Answer: B
NEW QUESTION 129
What can be Alert used for Workflow?
- A. Opportunity Time Based Escalation
- B. Field Update
- C. Opportunity Field Update
- D. Task Assigning to specific user
Answer: D
NEW QUESTION 130
When would you use a web application or web control?
- A. When you have highly customized UI or business logic functionality that cannot be accommodated by s-controls.
- B. When you are integrating with an external system
- C. When you have a master detail roll-up summary field
- D. When you have a visual force page
Answer: A
NEW QUESTION 131
A company has set the organization wide defaults for all objects to private. Which profile setting would allow a user to access all of the accounts within the organization and ONLY the cases they own?
- A. View All for Accounts
- B. Read for Accounts
- C. Public for Accounts
- D. Modify All Data
Answer: A
Explanation:
Section: Volume C
NEW QUESTION 132
The Force.com Metadata API allows developers to....
- A. create, update and delete custom objects and fields programmatically
- B. add data to their Sales force orgs
- C. perform all the actions listed under Setup through a programmatic interface.
- D. delete standard fields on customer objects programmatically
Answer: C
Explanation:
Section: Volume C
NEW QUESTION 133
A company called Universal Containers would like to track bugs within Sales force. The company needs to track the bug's severity and type as well as its status and description. Bugs should be related to Cases, but the bug's owner will be different than the owner of the case. How can the Universal Containers administrator meet these requirements?
- A. Create a relationship between the standard bug object and the standard case object
- B. Create a section on the case page layout
- C. Create a field on cases
- D. Create a custom object for bugs and relate it to cases
Answer: D
Explanation:
Explanation/Reference:
Explanation/Reference:
The relationship would be established using a look up to the cases object so that independent ownership can be established. It will also allow the related bugs to be visible as a related list on the cases screen.
NEW QUESTION 134
When should you consider the System Debug Log?
Choose 3 answers.
- A. Assignment Rules
- B. Custom Formula Fields
- C. Workflow Rules
- D. Escalation Rules
Answer: A,C,D
Explanation:
Section: Volume C
NEW QUESTION 135
What is Force.com Site?
- A. A single custom webpage hosted by Sales force
- B. A single custom web-to-lead WSDL not hosted by Sales force
- C. A single custom web-to-lead form hosted by Sales force
- D. A single custom object hosted by Sales force.com
Answer: A
Explanation:
Section: Volume D
NEW QUESTION 136
In a global Sales force implementation, all sales teams must use the same sales process.
- A. True
- B. False
Answer: B
Explanation:
Section: Volume A
Explanation/Reference: Sales processes can be created and customized for each different sales team/region, etc.
NEW QUESTION 137
CORRECT TEXT
How do the Excel connector and SFDC reports differ in their support for filter criteria?
Answer:
Explanation:
Excel Connector: Query is one object per query, using the API.
Reports: offer multiple objects, and/or criteria
NEW QUESTION 138
If a primary object on a custom report type is a custom object, what happens if the custom object is deleted?
- A. The custom report type and any reports created from it will be automatically deleted.
- B. The custom report type will not be deleted.
- C. The custom report type will be deleted.
- D. The custom report type will be deleted but any reports created from it will remain available.
Answer: A
NEW QUESTION 139
What are some metadata attributes that are provided by the Force.com Explorer regarding fields?
Whether a field is Select all that apply:
- A. Nullable
- B. Creatable
- C. Delete-able
- D. Updatable
- E. Readable
Answer: A,B,D
NEW QUESTION 140
What is the fastest way to communicate new release information to your end users?
- A. Feature detail pages
- B. Discover button in application
- C. Admin preview document
- D. Detailed release notes
Answer: D
NEW QUESTION 141
Which of the following are Hooks?
Choose 3 answers
- A. Web Tabs
- B. In-line S-Controls
- C. Custom Links
- D. S-Controls
Answer: A,B,C
Explanation:
Section: Volume C
NEW QUESTION 142
CORRECT TEXT
What are some of the parameters that should be taken into account when thinking of training?
Answer:
Explanation:
1. WIIFM? "What's in it for me"
2.Ongoing Use the app
3.Ongoing training
4.Tracking training
NEW QUESTION 143
What can be customized in content?
Select all that apply:
- A. Content type
- B. Content Value
- C. Validation rules
- D. Page layouts
Answer: A,C
Explanation:
Section: Volume B
NEW QUESTION 144
CORRECT TEXT
Describe some feedback mechanisms that can help drive "relentless incrementalism":
Answer:
Explanation:
1. Send out user surveys
2.Use blind surveys
3.Create a user group or committee
4.Tap into exec committees for recommendations
5.Use face-to-face interviews
6.Use Sales force (Ideas, Pollzter, Click Tools).
NEW QUESTION 145
An admin wants to extract and then delete tile attachments. What is the easiest method of extract file attachments?
- A. Weekly Data Export Service
- B. Web Service API " Get Attachments" method
- C. The App Exchange Attachment Manager application
- D. Data Loader Export features
Answer: A
NEW QUESTION 146
What is the difference between locking an Opportunity with an Approval Process and changing the record type to a page layout with all read-only fields?
- A. The edit button is disabled and a lock symbol appears on the record if it is submitted to the approval process.
- B. When an Opportunity is locked, the submitter can edit it at any time to resubmit the record.
- C. Once de
- D. No one can edit the record type with the read only fields and anyone can edit a locked record.
Answer: A
NEW QUESTION 147
Inline s-controls are hooks for s-controls
- A. True
- B. False
Answer: A
Explanation:
Explanation/Reference: Inline S-Controls are not really S-Controls at all they only appear on detail pages, not edit pages.
NEW QUESTION 148
Duplicate records are more commonly found when using a public sharing model?
- A. True
- B. False
Answer: B
Explanation:
Section: Volume A
Explanation/Reference: It is more common to have duplicate records using a private sharing model because users can't see records to know if they are already entered and enter them again without knowing they are duplicates.
NEW QUESTION 149
Apex offers optional creation of test scripts that can be run in a dev environment, in the UI or by sales force support personnel.
- A. True
- B. False
Answer: B
Explanation:
Explanation/Reference: The test scripts are mandatory, not optional
NEW QUESTION 150
What is the major difference between Apex and other programming languages?
Select all that apply:
- A. It is much faster than other languages
- B. It runs natively on SI'DC Servers
- C. It is the oldest Programming language
- D. It runs in the client's web browser
Answer: A,B
NEW QUESTION 151
Universal container wants once a Stage of Opportunity is set to Analysis, in 2 days stage should be flagged as red and notification mall should be sent to CEO. What should be done?
- A. Create a validation rule to stop editing stage after 2 days
- B. Create a formula field to stop editing after 2 days
- C. Create a Workflow Approval Process to mark stage red
- D. Create a workflow time trigger to send an email to CEO after 2 days
Answer: D
NEW QUESTION 152
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