[Apr 08, 2023] Valid CIS-HR Test Answers & ServiceNow CIS-HR Exam PDF
Realistic CIS-HR Exam Dumps with Accurate & Updated Questions
CIS-HR Certification Application Process
Please note that you must have at least 3 years of professional experience in the IT industry to be eligible to apply. ServiceNow will validate your Professional Experience History upon submission of your application. The Business Continuity exam is worth 10 percent of the total CIS-HR certificate. This exam a candidate's knowledge and skills related to Business Continuity activities. The job roles that are supported by this certification include the following:
The Change Management exam is worth 20 percent of the total CIS-HR certificate. This exam a candidate's knowledge and skills related to Change Management activities. The job roles that are supported by this certification include the following: The Service Delivery exam is worth 30 percent of the total CIS-HR certificate. This exam a candidate's knowledge and skills related to Service Delivery activities. The job roles that are supported by this certification include the following: The Knowledge Management exam is worth 20 percent of the total CIS-HR certificate. This exam a candidate's knowledge and skills related to Knowledge Management activities.
How to Start Reviewing the CIS-HR Certification
Get the exam guide for CIS-HR Certification
CIS-HR Certification: Tips to survive if you don't have time to read all the pages
CIS-HR Certification is one of the fast Exam-growing software service management certificate programs in the world. It's a perfect credential for users who want to add service assurance, availability, and disaster recovery capabilities to their skillset. If you're an HR professional or working towards your first SAP certification, consider CIS-HR Certification as it meets the requirements of both sectors. To further your knowledge and experience, take part in onsite training from our certified trainers or study independently with our extensive library of advanced courses and self-paced instruction materials. Your efforts to earn your CIS-HR Certification will be rewarded by career opportunities across the public and private sectors.
CIS-HR certification is a professional, project-based certification that validates real-world knowledge in service delivery, change management, knowledge management, and business continuity issues. The CIS-HR Certification path consists of three exams: Service Delivery, Change Management, and Business Continuity. An optional fourth exam is available for professionals interested in Knowledge Management. If a candidate has knowledge and skills that are required to pass CIS-HR Exam and fully prepared with CIS-HR Dumps then he should take this ABA CTFA exam.
This article will discuss three crucial components of CIS-HR Certification: the experience, skills, and knowledge needed to become a skilled ServiceNow consultant. For the self-motivated learner, there are plenty of ways to prepare for this certification and to acquire the skills it requires - whether by studying on your own or seeking training through an accredited provider.
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NEW QUESTION 10
If the Audience field has been configured on a Lifecycle Event Activity, what will the system do if the subject person does not meet the criteria for that Activity?
- A. the activity must be manually closed by the HR professional
- B. the Lifecycle Event will be canceled
- C. the activity must be manually closed by the Subject person
- D. the activity will be skipped
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ task/configure-hr-lifecycle-event-activity.html
NEW QUESTION 11
When gathering requirements for HR Services, it is best to begin by defining the Service then working upwards, categorizing in progressively more detail. What are the basic categories used?
- A. HR Service, Topic Category, COE.
- B. HR Service, Topic Detail, Topic Category, COE.
- C. HR Service, Topic Category, Activity Category, Activities, COE.
- D. HR Service, Topic Detail, COE.
Answer: B
NEW QUESTION 12
What does the employees utilize when submitting a self-service request to the HR Organization?
- A. HR Template
- B. HR Catalog
- C. HR Skills
- D. HR Profile
Answer: B
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ concept/hr-service-administration.html
NEW QUESTION 13
When does the HR Template populate information on the HR Case form?
- A. When the Assignment group is selected.
- B. When the Opened for person is selected
- C. When the HR Case Type is selected.
- D. When the HR service is selected on the HR Case Creation form.
Answer: A
NEW QUESTION 14
What method needs to be invoked from MatchingRuleProcessor class?
- A. processAndGelList
- B. processAndGetCandidates
- C. processAndGetUsers
- D. processAndGetArray
Answer: B
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-customer-service-management/page/product/ customer-service-management/task/t_InvokeMatchingRuleAPI.html
NEW QUESTION 15
ServiceNow has identified 3 maturity levels for an HR customer.
What are they?
- A. No automation, Self-reliance, Smart Services
- B. Managed Interactions, Self-Reliance, Smart Services
- C. Managed Interactions, Self-Help, Advanced Services
- D. Managed Interactions, Self-Reliance, Automated Services
Answer: B
Explanation:
Explanation/Reference: https://www.servicenow.es/content/dam/servicenow-assets/public/en-us/doc-type/other-document/ csc/human-resources-journey-doc.pdf
NEW QUESTION 16
Which field on the HR Service record defines which HR Catalog Item is associated with the Service?
- A. COE
- B. Topic Detail
- C. Record Producer
- D. Template
Answer: C
NEW QUESTION 17
What are the advantages of removing the HR Admin role from the system Admin role after the HR Implementation tasks have been completed? (Choose two.)
- A. This ensures that confidential HR data is only accessible to users with an HR role.
- B. It is not necessary because the system Admin always has access to all HR data.
- C. The HR Admin role should remain a part of the system Admin role.
- D. This ensures that HR has control over further HR configurations.
Answer: A,D
NEW QUESTION 18
Beginning with the Orlando release, which module allows HR Administrators to define which groups may access the various COEs or HR Services without needing to edit or create new ACL records?
- A. COE Policy groups
- B. Access Policies
- C. COE Properties
- D. COE ACL Configuration
Answer: D
Explanation:
Explanation/Reference:
NEW QUESTION 19
An employee in Chicago submits a request using the Employee Service Center. The HR Case template associated with the HR Service defines the Skills needed, but not an Assignment Group.
Using base platform functionality, which of the following is the first step the system takes to assign the Case?
- A. A Matching Rule assigns the Case to a group
- B. An Assignment Rule creates a list of possible assignees
- C. An Assignment Rule assigns the Case to a group
- D. The Case must be manually assigned
Answer: C
Explanation:
Explanation/Reference:
Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources- global/concept/c_UseAssignmentRules-global.html
NEW QUESTION 20
Which module provides a user-friendly interface new HR Skills and assigning HR skills to members of the HR department?
- A. Skills Definition
- B. Skills Routing
- C. Skills Management
- D. Manage HR Skills
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ task/t_AssignHRSkillsToUsers.html
NEW QUESTION 21
Which of the following are true for an HR application as it relates to the User [sys_user] Table and the HR Profile [sn_hr_core.profile] Table?
- A. Only the User table is required in HR.
- B. Both are required.
- C. Only HR Profile table is required in HR.
- D. Neither are required.
Answer: B
NEW QUESTION 22
When a Document Template is created from an HR Case, the name of the person who created the document is added to the name of the attachment.
Why?
- A. It indicates who the document is about
- B. It indicates who generated the document
- C. It indicates who should sign the document
- D. It indicates the Opened for user
Answer: B
Explanation:
Explanation
NEW QUESTION 23
HR Profiles may be created for multiple employees using conditions and criteria in which module?
- A. Create new Case
- B. Create Human Resources Profile
- C. Bulk Cases
- D. Generate HR Profiles
Answer: D
NEW QUESTION 24
The HR Case [sn_hr_core_case] table is an extension of what?
- A. Case table
- B. Lifecycle Events table
- C. Incident table
- D. Task table
Answer: A
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ reference/components-installed-with-case-and-knowledge-management.html
NEW QUESTION 25
What settings define and track cross-scope access to applications?
- A. Restricted Caller Access
- B. Access Restrictions
- C. Access Controls
- D. Business Rules
Answer: A
NEW QUESTION 26
Which of the following are true for an HR application as it relates to the User [sys_user] Table and the HR Profile [sn_hr_core.profile] Table?
- A. Only the User table is required in HR.
- B. Both are required.
- C. Only HR Profile table is required in HR.
- D. Neither are required.
Answer: B
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/madrid-hr-service-delivery/page/product/human-resources/ concept/c_CustomizedProfileInformation.html
NEW QUESTION 27
If an HR Service will only be used internally by HR professionals, what is the minimum configuration needed?
- A. HR Service, HR Template, and Record Producer.
- B. HR Service, HR Template, Record Producer, and Lifecycle event type.
- C. HR Service and HR Template.
- D. HR Service.
Answer: D
NEW QUESTION 28
When gathering requirements for HR Services, it is best to begin by defining the Service then working upwards, categorizing in progressively more detail.
What are the basic categories used?
- A. HR Service, Topic Category, COE.
- B. HR Service, Topic Detail, Topic Category, COE.
- C. HR Service, Topic Category, Activity Category, Activities, COE.
- D. HR Service, Topic Detail, COE.
Answer: B
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ concept/hr-service-categorization.html
NEW QUESTION 29
What role is required to access the modules in the HR Integrations application?
- A. Admin [admin]
- B. HR Integrations Admin [sn_hr_integrations.admin]
- C. HR Core Profile Reader [sn_hr_core.profile_reader]
- D. HR Lifecycle Event Case Writer [sn_hr_le.case_writer]
Answer: A
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ concept/c_ManageRoles.html
NEW QUESTION 30
If the Match All field is checked on a User Criteria record, the user:
- A. Must satisfy a majority percentage of the criteria to meet the conditions.
- B. Must satisfy at least one of the criteria to meet the conditions.
- C. Must satisfy at least of the criteria to meet the conditions.
- D. Must satisfy all of the selected criteria to meet the conditions.
Answer: B
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/service-catalog- management/task/t_CreateAUserCriteriaRecord.html
NEW QUESTION 31
When creating a PDF Document template, the Document revision field must be completed.
How does the system determine which documents are available to be selected for this field?
- A. All Documents are visible
- B. You must be a member of the Owning Group for the Managed Document
- C. Your group memberships and the Document owner field on the Managed Document record
- D. You must have created the Managed Document record
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ task/PDFTemplate.html
NEW QUESTION 32
How can an HR Administrator or Content writer limit which employees will see content on the Employee Service Center?
- A. Using HR Criteria
- B. All employees will see the same information
- C. Client roles automatically limit what is visible to employees
- D. Using User Criteria
Answer: D
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources/ task/CreateModHRContType.html
NEW QUESTION 33
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CIS-HR Exam Dumps - PDF Questions and Testing Engine: https://www.trainingdumps.com/CIS-HR_exam-valid-dumps.html
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