Cisco 642-467 Dumps : Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0)

642-467 real exams

Exam Code: 642-467

Exam Name: Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0)

Updated: Sep 19, 2026

Q & A: 203 Questions and Answers

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Cisco 642-467 Exam Syllabus Topics:

SectionObjectives
Cisco Unified Contact Center Express- Configure contact center components
- Manage agents and resources
- Implement scripts and workflows
Cisco Unified Presence- Integrate presence services with Unified Communications
- Install and configure Cisco Unified Presence
- Configure user services and availability
Cisco Unified Communications Applications Architecture- Identify Cisco Unified Communications application components
- Understand application integration architecture
- Plan application deployment
Cisco Unified Mobility and Messaging Applications- Configure user access and services
- Configure mobility features
- Integrate messaging applications
Troubleshooting and Maintenance- Diagnose integration issues
- Monitor application health and performance
- Perform maintenance and upgrades

Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:

Question #1

What is the client software for Cisco Unified Presence?

  • A. JAVA IM
  • B. Skype
  • C. Jabber
  • D. Live Messenger
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #2

Refer to the exhibit.

Which Cisco Unified Personal Communicator status has the user selected?

  • A. Do Not Disturb
  • B. In a Meeting
  • C. Out of Office
  • D. Away
  • E. Available
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #3

A user is attempting to enter a Call Forward All destination of 00497473263, but after the digit "9" is entered, the system believes that all the digits have been entered and that the Call Forward All destination is 0049. Which system component is most likely misconfigured?

  • A. Gateway that is used for Call Forward All calls
  • B. Route Pattern that is used for PSTN calls
  • C. The IP phone does not have access to the partition that is used for PSTN calls
  • D. Route List that is used for PSTN calls
  • E. Route Group that is used for PSTN calls
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #4

By default, what are two options that are presented to callers for directed calls into a Cisco Unity Connection system? (Choose two.)

  • A. Enter user ID and PIN.
  • B. Listen to the opening greeting.
  • C. Log in to remote mailbox.
  • D. Leave a message if forwarder has a mailbox.
  • E. Log in to their mailbox with their PIN.
Reveal Solution  Discussion  0

Correct Answer: A,E  🗳️

Question #5

Which of the following applications collects, distributes, and aggregates user attributes and capabilities?

  • A. Cisco Unity Connection
  • B. Cisco Unified Personal Communicator
  • C. Cisco Unified Presence
  • D. Cisco Unified Communications Manager
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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