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Simens STI-884 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Small & Medium Business Sales Fundamentals | - Sales strategy for SMB communication solutions - SMB market positioning and customer segmentation |
| Sales Process & Competitive Positioning | - Competitive differentiation in SMB UC market - Value-based selling techniques |
| Customer Requirements & Solution Design | - Scalability and migration strategies - Cost optimization and ROI in SMB deployments |
| Siemens OpenScape SMB Solutions | - Unified Communications for SMB customers - OpenScape Office architecture and capabilities |
| IP Telephony & Network Fundamentals | - SMB telephony system deployment models - VoIP basics and SIP concepts |
Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:
1. Which solution works with HiPath 3000 to provide intelligent, group-based routing of voice calls and e-mail, and Web call-back requests?
A) Entry Voice Mail
B) HiPath Xpressions Compact Mobility
C) HiPath OpenOffice Entry Edition
D) HiPath ProCenter Agile
2. Which are the advantages of OpenStage T? (Choose two)
A) It supports group-based routing of e-mail.
B) It integrates perfectly into a high-quality solution that fits well into a customer's existing voice environment.
C) It offers excellent security features, such as encryption and port authentication.
D) It delivers outstanding voice quality.
3. Which of the following are good anxiety questions? (Choose two)
A) Are you sure you have the skills to lead the changes coming in your organization?
B) Do you realize that if you don't act now, your company is in jeopardy of losing millions next quarter?
C) Are you concerned about how your competitor's recent gains in market share may impact your stock price?
D) Do you see how much our product can help you?
4. Which is an indicator for opportunity if your prospect is driven by growth through productivity? (Choose two)
A) The phone system of the prospect is outdated and cannot keep up with the growing business demands.
B) The prospect needs to install a new phone system to provide for the required capacity of the office space.
C) The prospect is investigating productivity features to make the business more efficient.
D) The prospect is evaluating phone system options due to business changes or expansions.
5. How do Siemens Open Communications solutions reduce operating costs? (Choose two)
A) By ensuring that employees work from office.
B) By increasing the efficiency of sales teams.
C) By increasing the number of employees.
D) By simplifying infrastructure and costs.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B,D | Question # 3 Answer: B,C | Question # 4 Answer: C,D | Question # 5 Answer: B,D |






