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The advantages surpassing others
Salesforce Arch-302 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Architecture Design | 18% | - Design multi-cloud solution architecture - Address security, compliance, and data residency requirements - Illustrate interactions between Salesforce clouds and third-party systems |
| Topic 2: Data Models and Management | 25% | - Plan data integration, synchronization, and governance - Define data models and relationships across systems - Manage data quality, migration, and lifecycle |
| Topic 3: Discovery and Customer Success | 27% | - Validate architecture, systems of record, and risks - Define success criteria and implementation roadmap - Facilitate customer engagement and requirements gathering |
| Topic 4: Integration Strategy | 23% | - Design secure, scalable, and high-performance integrations - Select integration patterns and APIs - Evaluate tools, middleware, and custom development needs |
| Topic 5: Functional Capabilities and Business Value | 7% | - Recommend suitable Salesforce products for business processes - Evaluate product features and business outcomes - Map customer journeys to B2C solutions |
Salesforce Certified B2C Solution Architect Sample Questions:
A multi-brand company uses B2C Commerce, Service Cloud, and Marketing Cloud and is seeking an order management solution. They process 2,000 orders per hour across their brands. The company has one B2C Commerce realm, two Salesforce core orgs, and two Marketing Cloud business units. The company is choosing between these three options for an order management tool:
* Build an order management solution in B2C Commerce using order management APIs
* Purchase Salesforce Order Management
* Build a custom order management solution using their own development team Which three statements should a Solution Architect use to support using the Salesforce Order Management solution?
Choose 3 answers
- A. Salesforce Order Management synchronizes orders to and from B2C Commerce, which essentially replaces the Service Cloud Connector.
- B. Salesforce Order Management is a productized connector solution between B2C Commerce and Service Cloud; orders will be synchronized from the client B2C Commerce realm to multiple Salesforce Orgs without the need for customization.
- C. B2C Commerce order management does not support complex or advanced use cases.
- D. Salesforce Order Management shares the same database with Service Cloud while other solutions need to build additional integration.
- E. The existing Service Cloud implementation team could extend the Salesforce Order Management product to the existing org.
Correct Answer: C,D,E π³οΈ
Explanation: Only visible for TrainingDumps members. You can sign-up / login (it's free).
A multi-brand company uses 82C Commerce, Service Cloud, and Marketing Cloud and wants to deliver integrated customer experiences across these Salesforce products, The company has one B2C Commerce realm Serving two storefronts, a Salesforce ora, and a Marketing Cloud Instance. None of these Salesforce Clouds are integrated. The company wants to know which Salesforce products require custom integration for this multi-cloud architecture.
Which two considerations should a Solution Architect provide to answer the company's question?
Choose 2 answers
- A. An integration must be developed between 82C Commerce and Service Cloud to enable the synchronization of customer profiles and unlock REST API access between the two products.
- B. An integration between Service Cloud and B2C Commerce is not necessary, as these clouds are natively integrated and both products are built on the Salesforce Platform.
- C. An integration must be developed between Service Cloud and Marketing Cloud to enable Marketing Cloud REST API access from Service Cloud.
- D. An integration must be developed between B2C Commerce and Marketing Cloud to enable Marketing Cloud REST APT access from B2C Commerce.
Correct Answer: A,D π³οΈ
Explanation: Only visible for TrainingDumps members. You can sign-up / login (it's free).
A luxury retailer Is about to implement B2C Commerce and Marketing Cloud for their online presence. They are well known for their privacy when it comes to their customers' purchases within their stores and would like that to reflect in their online presence as well.
Given that requirement and the requirement to adhere to global data privacy acts, what are two out-of-the-box features the retailer should enable across these clouds when it comes to their customers' privacy?
Choose 2 answers
- A. Determine the stopper's tracking preference using the B2C Commerce Shop API.
- B. Create cookies initially, then delete once the customer asks to deny.
- C. Use profile and preference center functionality for Marketing Cloud Email Studio to capture consent and opt-in confirmation.
- D. Enable terms and conditions functionality within Marketing Cloud to have customers opt-In.
Correct Answer: C,D π³οΈ
Explanation: Only visible for TrainingDumps members. You can sign-up / login (it's free).
A company uses Marketing Cloud, Experience Cloud, B2C Commerce, and Service Cloud. It is in the process of defining the authoritative system for key data entities involved in B2C Journeys. The company has about
200,000 customers, each averaging 30 orders per year
Which option should be considered the authoritative record for consent and compliance preferences, as well as primary person attributes such as name, address, birthday, phone, and email?
- A. B2C Commerce customer
- B. Marketing Cloud subscriber
- C. Service Cloud contact
- D. Experience Cloud user
Correct Answer: C π³οΈ
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At Universal Containers, each admin and developer use a separate developer pro sandbox. Configuration and code are then migrated to a partial data sandbox for combination and initial testing. Once approved the configuration and code are then migrated to a full copy sandbox for final load and regression testing before going to production.
when should the full copy sandbox be refreshed?
- A. After each push from the partial data sandbox.
- B. After each major release to production.
- C. After user acceptance testing is complete.
- D. After a new user is added to production.
Correct Answer: B π³οΈ
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