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Apple 9L0-415 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| File Systems and Storage | 15% | - Disk Utility and volume management - File system maintenance - HFS+ and Core Storage |
| Network Configuration | 17% | - Configure network services - Network protocols and troubleshooting - File sharing and remote access |
| System Maintenance and Troubleshooting | 15% | - System startup and recovery - System logs and recovery tools - Diagnose hardware and software issues |
| User Accounts and Security | 20% | - FileVault and system security - Keychain and permissions - Manage user and group accounts |
| Installation and Configuration | 18% | - Update and upgrade OS X - Install OS X Mavericks - Set up initial configuration |
| Applications and Processes | 15% | - Application compatibility - Manage applications and processes - Launch services and frameworks |
Apple OS X Support Essentials 10.9 Sample Questions:
Disk Utility and System Information can both be used to gather information about storage devices.
- A. Which application is used to examine open applications on OS X?
- B. Which keyboard shortcut can be used to temporarily choose another startup disk?
- C. Which two built-in OS X applications can be used to gather information about storage devices?
- D. What OS X application is set as the default for opening archive files?
How can you display the contents of a hidden folder on a mounted volume in Finder?
- A. Select the volume icon and choose "Show hidden items" from the Action menu.
- B. From the Finder menu, choose Preferences, and select "Show hidden items."
- C. From the Go menu, choose "Go to Folder," enter the path to the hidden folder, and click Go.
- D. From the View menu, choose "Show hidden items."
OS X uses built-in generic drivers based on each device class. For example, there are generic drivers for scanners and printers that can be used instead of official third-party drivers.
- A. How does OS X use dynamic network service discovery protocols to access network services?
- B. What are some known issues that arise when connecting to network file services?
- C. How does OS X support third-party devices without needing third-party device drivers?
- D. How does network service order affect network connectivity?
How does OS X Mountain Lion handle third-party, 32-bit kernel extensions (KEXTs)?
- A. It moves them to /Library/Extensions/Disabled/.
- B. It ignores them.
- C. It runs them in compatibility mode.
- D. It prompts the user with an option to convert them to 64-bit.
Review the screenshot, and then answer the question below.
If you click Delete User in the dialog shown above, what will happen to James White's home folder?
- A. "Deleted" will be appended to the home folder name, and it will be archived in Time Machine in a compressed and encrypted file.
- B. "Deleted" will be appended to the home folder name, and its permissions will be changed to allow administrator user access only.
- C. It will be moved to the Trash.
- D. It will be deleted immediately, without being moved to the Trash.
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