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Apple 9L0-412 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Network Configuration and Services | 15% | - Network Setup
|
| Topic 2: Applications and Processes | 15% | - Application Management
|
| Topic 3: Installation and Configuration | 20% | - System Setup and Preferences
|
| Topic 4: File Systems and Data Management | 20% | - Data Access and Backup
|
| Topic 5: User Accounts and Security | 20% | - Security and Privacy
|
| Topic 6: Troubleshooting and Maintenance | 10% | - Diagnostic Tools
|
Apple OS X Support Essentials 10.8 Sample Questions:
Review the screenshot of the My Account pane of Users & Groups preferences, and then answer the question below.
An OS X Mountain Lion computer has three local users configured as shown above. Bill Sykes has lost the password to his account. Which procedure will let you reset his password?
- A. Log in as Chris, open Directory preferences and enable the root user, then authenticate as the root user in Users & Groups preferences, and then reset Bill Sykes' password.
- B. Restart the Mac from the OS X Recovery partition, open Terminal from the Utilities menu, type resetpassword and press Return to open the Reset Password utility, and then reset his password.
- C. Log in as Bill Sykes using the root password, open Users & Groups preferences, and then reset his password.
- D. Log in as Chris, open Reset Password from the Utilities folder, and then reset Bill Sykes' password.
HOTSPOT
In the screenshot below, click the icon of the OS X Mountain Lion System Preferences pane where you can disable the feature that restores windows when apps are reopened.
Explanation:
If you use the Get Info window to change Sharing & Permissions settings on a file or folder, Finder preserves and can revert to the previous settings until the window is closed.
- A. True
- B. False
You want to delete several applications by dragging them to the Trash. What fact should you be aware of?
- A. Apps purchased in the Mac App Store cannot be dragged to the Trash.
- B. Some applications install files outside the Applications folder, so dragging an app to the Trash may not remove all of its files.
- C. You must restart the Mac in order to permanently delete applications from the Trash.
- D. User data for apps purchased in the Mac App Store will also be deleted when the app is dragged to the Trash.
In OS X Mountain Lion, Safe Boot ________.
- A. increases data security by assigning all standard users Read-only privileges to mounted local volumes
- B. facilitates troubleshooting by preventing loading of third-party components in the operating system at startup
- C. prevents users from accessing sensitive system files by loading Simple Finder instead of Finder at startup
- D. increases data security by modifying Sharing settings, so only essential protocols are enabled at startup
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