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Salesforce Slack-Admn-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Security and Compliance | - Data retention and compliance settings - Authentication and access controls |
| Integrations and App Management | - Slack app installation and management - Salesforce and third-party integrations |
| Channel and Collaboration Management | - Messaging and collaboration features - Channel structure and governance |
| Workspace Administration | - User provisioning and identity management - Slack workspace setup and configuration |
| Troubleshooting and Support | - Admin tools and diagnostic capabilities - Common workspace issues resolution |
Salesforce Certified Slack Administrator Sample Questions:
Your company has just hired 10 new employees in the Los Angeles (LA) region. All 10 of these employees are currently working remotely as there is no physical office. You need to enable the LA employees, as well as other employees visiting LA, to discuss events, meetups, and volunteer opportunities.
What is the best way to facilitate this conversation?
(Select the best answer.)
- A. Create a group direct message (DM) with the 10 employees in the LA region.
- B. Create a public channel (ex. #social-LA) and add the 10 people aligned to the LA region.
- C. Create a Slack Connect channel with the 10 people aligned to the LA region.
- D. Initiate direct messages (DMs) with each of the 10 employees aligned to the LA region.
Correct Answer: B 🗳️
Explanation: Only visible for TrainingDumps members. You can sign-up / login (it's free).
A bank must archive all communications for several years due to a new government regulation. Your compliance department wants to understand how best to meet these requirements for Slack.
Which feature should you leverage to meet these regulatory requirements?
(Select the best answer.)
- A. Mobile Device Management (MDM)
- B. Enterprise Key Management (EKM)
- C. eDiscovery
- D. Data Loss Prevention (DLP)
Correct Answer: C 🗳️
Explanation: Only visible for TrainingDumps members. You can sign-up / login (it's free).
You're a Workspace Admin on a Slack Enterprise Grid plan.
Your marketing team is working with an external contractor for a new product launch.
The contractor does not have Slack access, and multiple internal teams need to collaborate with them.
Which type of access should you recommend for the contractor?
- A. Single-Channel Guest with access to one project channel
- B. Slack Connect direct message (DM) between the contractor and project lead
- C. Full member with access to the marketing workspace
- D. Multi-Channel Guest with access to all relevant project channels
Correct Answer: D 🗳️
Explanation: Only visible for TrainingDumps members. You can sign-up / login (it's free).
The marketing team at ACME Ltd has 10 team members and has a public channel called #marketing- discussion. The team collaborates and shares ideas on this channel. Now, other teams have joined, so the total channel membership is 50.
The marketing director has the following needs:
* There is an urgent marketing idea that must be prioritized in tomorrow morning's planning meeting.
* The 10 team members are the only ones attending the planning meeting.
* The 10 team members need to be notified before the meeting.
Of note, the marketing director sends urgent re-prioritization messages weekly.
How should the marketing director reach the marketing team?
- A. Use @here and @channel to notify the entire channel of the change.
- B. Post a message to #marketing-discussion, without notifying anyone.
- C. Create an @marketing-team user group and use the @marketing-team user group in #marketing- discussion to communicate the change in priority to the team that needs to be informed for tomorrow's team meeting.
- D. Send a separate direct message to each of the 10 team members notifying them of the change.
Correct Answer: C 🗳️
Explanation: Only visible for TrainingDumps members. You can sign-up / login (it's free).
What are two reasons why a company would be interested in using SAML single sign-on (SSO) to authenticate its users on Slack?
(Select the TWO best answers.)
- A. It is a standard security feature that is available on all of Slack's paid plans.
- B. It allows your organization to control the encryption keys to your users' data within Slack.
- C. It gives organizations more control over their security policies, including password format requirements.
- D. It allows employees to use the same login credentials they already use for other applications.
- E. It replaces the need for your admins to have to set up an identity provider (IdP) for Slack.
Correct Answer: C,D 🗳️
Explanation: Only visible for TrainingDumps members. You can sign-up / login (it's free).
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