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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Contribute to Value with Digital Products | - Resilient operations - Valuable investments - Assured conformance - Fast development - Co-created value |
| Topic 2: Digital Product Lifecycle | - Value streams - Service value creation - ITIL operating model - Digital product lifecycle |
| Topic 3: High-Velocity IT Techniques and Practices | - Testing and validation - Automation - Architecture and design - Cloud computing - Security and risk management |
| Topic 4: Understand High-Velocity IT Concepts | - Digital transformation - Digital technology - IT transformation - Digital products - Digital organization - High-velocity IT |
| Topic 5: Guiding Principles for High-Velocity IT | - Application of ITIL guiding principles - Continuous improvement - Agile methods - DevOps culture - Lean practices |
Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:
Which high-velocity IT objective MOST supports delivering product functionality in small increments?
- A. Fast development
- B. Assured conformance
- C. Valuable investments
- D. Co-created value
Correct Answer: A π³οΈ
Explanation: Only visible for TrainingDumps members. You can sign-up / login (it's free).
An organization manages its servers, networks, and cloud resources by defining them in version- controlled configuration files that are applied automatically.
Which benefit is MOST directly achieved?
- A. Customer satisfaction surveys become unnecessary
- B. Warranty requirements are eliminated
- C. Business cases no longer need to be approved
- D. Environments can be created rapidly and consistently
Correct Answer: D π³οΈ
Explanation: Only visible for TrainingDumps members. You can sign-up / login (it's free).
A software development team is experiencing issues understanding the requirements of an unpredictable and fluctuating market. This has resulted in some releases missing valuable features.
Which technique will BEST support the software development team in resolving these issues?
- A. Chaos engineering
- B. Continual business analysis
- C. Kanban
- D. Minimal viable product
Correct Answer: B π³οΈ
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A service provider is about to engage in a partnership with a large retailer. The service provider will integrate the retailer's systems for online shopping.
How can the 'relationship management' practice contribute to this initiative?
- A. By establishing the communication channels required to support the online shopping services
- B. By negotiating and agreeing with the retailer the service targets for the integrated systems
- C. By developing an understanding of the patterns of usage of the online shopping services
- D. By encouraging behaviours that are consistent with the shared values of both organizations
Correct Answer: D π³οΈ
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A service provider is performing a review that considers how well people use information that is presented on a particular screen.
Which high-velocity IT objective will this review support?
- A. Fast development
- B. Assured conformance
- C. Co-created value
- D. Resilient operations
Correct Answer: A π³οΈ
Explanation: Only visible for TrainingDumps members. You can sign-up / login (it's free).
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