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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Integration & Data Migration | - Data migration templates and mapping - Integration with backend systems |
| Lead & Opportunity Management | - Lead processing and lifecycle - Opportunity creation and qualification |
| Fine Tuning & Administration | - Business roles and access control - Workflow and rules for automation |
| Account and Contact Management | - Account hierarchy and master data - Contact assignment and relationship handling |
| Sales Cloud Overview & Scoping | - Functional capabilities of SAP Sales Cloud - Business process scenarios |
| Sales Planning & Forecasting | - Sales target planning dimensions - Forecasting based on opportunity attributes |
| Quotations and Order Management | - Sales quote processing - Order management basics |
| Reporting & Analytics | - Dashboards and key figures - Analytics work center design |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
Your customer wants to set up pricing in SAP Hybris Cloud for Customer. What must you do to perform internal pricing?
There are 2 correct answers to this question.
Response:
- A. Enable business scoping.
- B. Maintain payment terms.
- C. Maintain price lists and discount lists.
- D. Maintain product lists.
Correct Answer: A,C 🗳️
What is a workflow rule used for?
There are 2 correct answers to this question.
Response:
- A. To define and activate rules for automatic field updates
- B. To define and activate an approval process
- C. To set up the organizational work distribution
- D. To set up automatic e-mail notifications
Correct Answer: A,B 🗳️
On which of the following dimensions can you define a sales target plan?
There are 2 correct answers to this question.
Response:
- A. Product Category
- B. Account Hierarchy
- C. Sales Unit
- D. Service Category
Correct Answer: A,C 🗳️
How can you give a business user access to a work center view?
There are 2 correct answers to this question.
Response:
- A. Assign the business user to the territory structure.
- B. Use business scoping to activate the work center containing the view
- C. Copy the access rights from a business user who already has access to the work center view
- D. Create a business role that has access to the work center view and assign it to the business user.
Correct Answer: B,C 🗳️
Which elements in a ticket are uniquely identified using a registered product?
There are 2 correct answers to this question.
Response:
- A. Service Entitlements
- B. Warranty
- C. Contract
- D. Service Level Agreements
Correct Answer: A,B 🗳️
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