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Salesforce AP-204 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Admin and Configuration | 12% | - Consumer Goods Cloud Data Model - Mobile Configuration - Reports and Dashboards - User Setup and Permissions |
| Topic 2: Visit Planning | 23% | - Visit Schedule and Frequency - Territory Management - Visit Planning Process - Visit Plan and Visit Plan Targets |
| Topic 3: Visit Planning and Execution Configuration | 15% | - Configuration of Order Capture and Order Submission - Configuration of Photo Capture and Survey - Configuration of Inventory Checks and Product Listings - Configuration of Promotion Checks and Promotion Details - Configuration of Visit Tasks and Task Types - Configuration of Visit Plans and Visit Plan Targets |
| Topic 4: Visit Execution | 23% | - Promotion Check and Promotion Details - Order Capture and Order Submission - Inventory Check and Product Listing - Photo Capture and Survey - Visit Execution Process - Visit Tasks and Task Types |
| Topic 5: Store Execution Configuration | 12% | - Configuration of Store Survey and Feedback - Configuration of Assortment Monitoring - Configuration of Planogram Compliance - Configuration of Store Execution Process |
| Topic 6: Store Execution | 15% | - Store Execution Process - Planogram Compliance - Assortment Monitoring - Store Survey and Feedback |
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
Which three fields are available on the Retail Store object that differentiate them from the Account object?
- A. Delivery Method
- B. Operating Hours
- C. Payment Method
- D. Preferred Visit Hours
- E. Shipping Address
Correct Answer: A,C,D 🗳️
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For what two reasons would the standard record pages for tasks of type other be visible instead of the KPI component?
- A. Salesforce Mobile app always displays the standard record pages
- B. The record page, custom task KPI Component, has not been assigned to the concerned user profile
- C. If the related object is a custom object, it will always display the standard record page
- D. Lightning app builder does not support configuration of the standard record pages to include the KPI Component
- E. The related object record page has not been configured to include Custom Task KPI Component in Lighting app builder
Correct Answer: B,E 🗳️
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Field Reps would like to monitor the team messages throughout the day while completing tasks. Which solution provides the optimal user experience while using a tablet?
- A. Display a notification for every message that a team member sends while the Field Rep is on the app
- B. Extend the visit List by leveraging the two column layout where one column is the visit list and the second is a messages
- C. Create a quick action to create a note addressed to a team member
- D. Extend every Consumer Goods Cloud mobile page to add a link to navigate to Chatter
Correct Answer: A 🗳️
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Which object within Consumer Goods Cloud should be used as the base object when creating layers in Salesforce Maps for visit planning?
- A. Contact
- B. Retail Store
- C. Account
- D. Warehouse
Correct Answer: B 🗳️
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Which methodology does Salesforce Maps offer to facilitate the addition of geocoordinates for each retail store location by an admin?
- A. Create a new map layer containing the desired retail store locations and execute the ' add geocodes ' mass action.
- B. Set up a batch job through Salesforce Maps automation to read an address field and add geocoordinates to selected fields.
- C. Click on the individual retail store marker and copy/paste the coordinates from the tooltip to the corresponding retail store longitude and latitude fields.
- D. Under geolocation in setting, enable the ' automate geocoordinate mapping to retail store ' option.
Correct Answer: A 🗳️
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