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Avaya 6002.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Integration and Protocols | 20% | - Trunk configuration and shuffling/hairpining - Network and security configuration - SIP, H.323, DCP protocols configuration - Integration with Session Manager and System Manager |
| Installation and Initial Configuration | 25% | - License file installation and validation - Server and media gateway integration - CM Messaging R6.0 deployment and setup - Avaya Aura Communication Manager R6.0 installation |
| System Administration and Configuration | 25% | - Call routing, coverage, and call handling - System parameters and feature configuration - Endpoint and station setup - CM Messaging mailbox and user provisioning |
| Features and Applications | 10% | - Advanced communication features - Capacity and performance management - Messaging features and administration |
| Maintenance and Troubleshooting | 20% | - Alarm and log analysis - Failover, survivability, and fallback procedures - MWI, messaging, and call quality troubleshooting - System monitoring and health checks |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
Which Ethernet port on S8800 server is connected to the customer network?
- A. ETH2
- B. ETH0
- C. ETH3
- D. ETH1
A newly installed main Cm 6.0 server indicates it is in license error mode. A technician again 45 minutes later and it is still in error mode. The license was installed from the system management interface (SMI)?
Which statement describes the reason for the error mode?
- A. The installer used the wrong interface to install the license and it is therefore not installed.
- B. The installer loaded a license for one of the survivable servers, not the main server, and the IPSIs, media Gateways, and/or IP phones have registered to it
- C. The license audit runs every 60 minutes and the error will be resolved in 15 minutes.
- D. The server cannot communicate with the IPSI or media gateway whose serial number was used in the license file.
Which two hardware components support CM_survRemote template? (Choose two)
- A. S8730 Servers with 8 GB RAM
- B. S8300D Server
- C. S8800 Servers
- D. S8510 Server with 8 GB RAM
Which statement is true about duplex servers in CM 6.0?
- A. The survivable remote Duplex template includes branch session ,manager
- B. CM uses the high availability that system platform can now provide
- C. The main and all survivable servers require an authentication file
- D. The license for the survivable server is different than the license file of the main server
Which two statements regarding shuffling and hairpining are true? (Choose two)
- A. A call between a DCP endpoint and H.323 end point can be shuffled.
- B. Shuffling release media processor resources.
- C. Hairpining does not use media processor resources.
- D. The audio connection type field on the communication manager status station formation can be used to determine whether a call is shuffled.
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